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Where there have been three or more previous reports of Anti-Social Behaviour:
The Anti-Social Behaviour Case Review gives victims and communities the right to request a review of their case where the local threshold is met. The local threshold has been agreed by the local Community Safety Partnerships and has been designed to give you, the victim, the right to demand that agencies deal with persistent anti-social behaviour.
If you have previously reported three (or more) incidents of anti-social behaviour within the last six months and the anti-social behaviour continues, you can request a case review.
Upon receipt of a case review request, the case will be reviewed within 5 working days to determine the number of qualifying complaints. You or your nominated representative will be informed of the outcome within 10 working days.
If the local threshold is not met, consideration will be given to the persistency of the anti-social behaviour, the harm or potential harm caused, and the adequacy of the response from the agencies. If your case is considered high risk, you may also qualify for a case review.
In County Durham and Darlington, Anti-Social Behaviour Case Reviews are co-ordinated by the Office of the Police and Crime Commissioner who will:
If the threshold is met, you will be offered support from the Victims Care and Advice Service, who will be able to guide you through the process.An Independent Chair will be appointed to lead a multi-agency case review which will be held within 10 working days after confirmation of the threshold being met. The case review will bring together relevant agencies to take a joined up, problem-solving approach to find a solution.
They will share relevant information related to your case, review what action has been previously taken and decide further actions and timescales.
You or your representative will be given the opportunity to attend the opening section of the case review meeting to express your wishes as to what you would like to happen and to ensure all members of the panel understand the level of harm and impact. Alternatively, if you are unable or do not wish to attend the case review you can provide a written statement which will be read out.
Following the meeting an action plan will be produced (including timescales) and you will be provided with a written copy, within 5 working days.
If you remain dissatisfied, you will have up to 14 days following the completion of your action plan in which to appeal.
If you think you meet the threshold for the Anti-Social Behaviour Case Review, you can request a case review in the following ways:
Please read before submitting an application.
For an ASB Case Review can take place you need to have reported 3 or more ASB incidents within the last 6 months to any of the statutory agencies which include Police, Council, Housing Provider/Landlord, or NHS Support, otherwise your request may be declined unless there are other aggravating circumstances such as a vulnerability or the incidents are considered to be hate crime related.
If you or someone you know has been a repeat victim of anti-social behaviour, please complete the form below to request an Anti-Social Behaviour Case Review (formerly known as the Community Trigger).
By email: ASBcasereview@durham-pcc.gov.uk
By Phone: 0191 3752001
By Post:
Anti-Social Behaviour Case Review
Durham Police & Crime Commissioner’s Office
Police Headquarters
Aykley Heads
Durham
DH1 5TT
Following your Anti-Social Behaviour Case Review, if you remain dissatisfied about the decision on whether the threshold was met, or the way in which the case review was carried out you have the right to appeal. You have up to 14 days following the completion of your action plan in which to appeal.
To lodge an appeal, you must set out your reasons for your appeal in writing to the Police and Crime Commissioner. You can do this by:
By email: CommunityPeerMentors@durham-pcc.gov.uk
By Phone: 0191 3752001
By Post:
Appeals
Durham Police & Crime Commissioner’s Office
Police Headquarters
Aykley Heads
Durham
DH1 5TT
Anti-Social Behaviour Case Review Appeals are an independent process and will be heard by an independent panel made up of public representatives appointed by the Police and Crime Commissioner.
Upon on receipt of your appeal it will be referred to the Panel Chair who will decide if you qualify for an appeal hearing. The Panel Chair will notify you in writing within 14 days of their decision of together with (where appropriate) the hearing date.
Where your appeal qualifies, it will be heard by the Independent Panel and both you (or your representative) and representative/s from the original case review will be invited to put your views forward to the panel.
If the threshold is met, you will be offered support from the Victims Care and Advice Service, who will be able to guide you through the process.An Independent Chair will be appointed to lead a multi-agency case review which will be held within 10 working days after confirmation of the threshold being met. The case review will bring together relevant agencies to take a joined up, problem-solving approach to find a solution.
They will share relevant information related to your case, review what action has been previously taken and decide further actions and timescales.
The panel will take into consideration the impact and persistency of the anti-social behaviour in determining their decision. They will also consider whether the case review panel included all partners, what has been considered and if more could be done.
The panel hold powers for three outcomes:
Where the panel upholds the appeal and requests further action, this may take the form of providing additional information, undertaking another case review in part or whole, or being asked to consider alternative actions.
If you are unable to be present at the hearing, you will be notified of the outcome of the appeal in writing within 14 days of the hearing detailing the rationale for the decision.
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The Durham Police and Crime Commissioners Office ASB Case Reviews annual information for 2023/24 as of the 31st of March 2024 is as follows:
In addition, the Office for Police and Crime Commissioner has pledged to publish annually information covering: